A career goes full circle helping people into employment

The WorkShop is the place to be in Newcastle-under-Lyme for people seeking employment support. A new Employment Hub Co-ordinator has joined the Realise Charity team to support individuals in their job prospects. Here we say hello to Jake.

Jake Rafferty-Ford, 26, from Burslem, is the new employment hub coordinator. He continues his career within we are aspire having held several positions across the group since joining as an apprentice in 2012.

Jake started within the Aspire Housing Employment & Skills team and quickly gained a Level 3 IAG qualification. Having progressed from his apprenticeship into a coordinator role, Jake moved across to Achieve Training where he began working with young people leaving school in the wellbeing and development team and more recently the schools and admissions team.

The opportunity for Jake to return to an employment support role was too good to miss.

He states: “I have always enjoyed working within advice and guidance type roles and I find it rewarding when you can see you have genuinely helped somebody achieve something!.

I see this as a role that will utilise all of my skills, knowledge and behaviour from the projects I’ve worked on in my career so far”.

Jakes new role involves the coordination of the new Employment, Skills and Training Hub, The Workshop. He ensures everything runs smoothly from greeting customers, supporting initial enquiries, as well working with partner organisations and tracking updates and outcomes for customers that are referred to them.

On a usual day for Jake, he meets new customers, provides advice and ensures they obtain the support that they need. He maintains positive relationships with all of the partners and ensures that they are contacting customers and keeping up to date with appointments.

Jake has only been in his new role for a short time so far, but he has already managed to help people and point them in the right direction. For example, one individual has been directed to a partner organisation, Acorn Training, as they wanted support with Maths and English. Another person has been signposted to the Achieve Training Employment and Skills team, to get support getting back into work as they haven’t, worked for nearly 4 years.

Something that Jake enjoys about his new role is the variety of new people he has met that enter The Workshop every day; including customers, colleagues and partners and he said, “I’m excited to get stuck in and make a success out of this opportunity”.


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